Many solutions to our puzzles can be found here and maybe 
you'll need to enter the barcode of the original product box.
(Note: If the link doesn't open, you'll need to disable your pop-up blokker)

Another option is to check on our Huzzle Cast Puzzle website for HELP

 If you don't find what you're looking for,
you can always send us an email with the name and barcode of the puzzle.
Please send to: This email address is being protected from spambots. You need JavaScript enabled to view it.