Many solutions to our puzzles can be found here and maybe
you'll need to enter the barcode of the original product box.
(Note: If the link doesn't open, you'll need to disable your pop-up blokker)
Another option is to check on our Huzzle Cast Puzzle website for HELP
If you don't find what you're looking for,
you can always send us an email with the name and barcode of the puzzle.